March 19, 2025

How to Convince Your CFO That Brand Marketing Matters

Megan Creighton
Director of Client Services, Digital

For many CFOs, marketing is a cost center. And if there’s one thing CFOs don’t love, it’s spending money without a clear, measurable return. That’s why brand marketing often gets pushed aside in favor of demand generation—because performance marketing comes with neat, trackable metrics: clicks, conversions, and cost per acquisition.

But here’s the truth: Your conversion campaigns are only as strong as your brand. Without brand equity, you’re playing an expensive game of chasing leads who don’t trust you, don’t remember you, and will always choose the lowest-cost option.

So how do you explain this to your CFO in a way that resonates?

Brand Marketing Is Compound Interest—Not a One-Time Payout

Think of brand marketing like compound interest. At first, the returns seem small—maybe even negligible. But over time, as you continue to invest, the value multiplies. The most successful companies don’t just rely on aggressive paid media tactics to hit quarterly numbers; they build a brand that drives organic demand, lowers customer acquisition costs (CAC), and increases customer lifetime value (LTV).

The numbers back this up:

Why CFOs Should Care: Brand Lowers Acquisition Costs

Imagine running a demand generation campaign for a company no one has heard of. You’re paying top dollar for every click, every conversion. Your sales team is stuck convincing skeptical leads who require more touchpoints, longer sales cycles, and higher discounts to close.

Now, imagine running the same campaign for a brand people recognize, trust, and admire. Those leads come in warmer. They convert faster. They need less convincing because your brand already did the heavy lifting.

This isn’t just theory—it’s measurable. When a brand is strong, performance marketing becomes significantly more cost-effective. That’s why companies like Apple and Nike don’t have to rely on discounting to move products. Their brand does the work before the conversion campaign even begins.

Making the Case to Your CFO

So, next time your CFO questions why brand marketing matters, remind them:

  • Without brand, performance marketing is an expensive, unsustainable treadmill. You’re renting attention instead of owning a space in your audience’s mind.
  • A strong brand lowers CAC and improves conversion rates. The less convincing you have to do, the more efficient your sales and marketing spend becomes.
  • Brand marketing is an investment, not an expense. Just like compound interest, it builds over time—and companies that neglect it pay for it later.

Want to see how top marketing leaders balance brand and demand? Get the full framework in our latest white paper. Download it now.

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